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Privacy Policy

Last updated: July 28, 2026

We respect your privacy. This policy explains what information we collect, why, and how we protect it.

1. Introduction

This Privacy Policy describes how Mission Web Agency US (“Mission Web Agency US”, “we”, “us”, or “our”) handles information in connection with our website at missionwebagency.us and the services we provide.

By using our website or contacting us, you agree to the practices described here. If you do not agree, please do not use the site or submit information through it.

2. Information we collect

Information you give us

When you contact us, request an audit, book a consultation, or sign up for our newsletter, we may collect:

  • Your name and email address
  • Your organization name and type
  • Phone number (if you provide it)
  • Your website URL and project details
  • Any other information you choose to include in a message

Information collected automatically

When you visit our site, certain information may be collected automatically, such as:

  • IP address and general location
  • Browser type and device information
  • Pages viewed and how you use the site, via cookies and analytics

We use Google Analytics 4 for site analytics, the Elementor contact form for inquiries, and our own custom scheduling tool for bookings.

3. How we use your information

We use the information we collect to:

  • Respond to your inquiries and requests
  • Provide, manage, and improve our services
  • Understand and improve how our website performs
  • Meet our legal and regulatory obligations

4. Cookies and tracking

Cookies are small text files stored on your device that help websites work and understand how they are used. We use:

  • Analytics cookies — to understand site usage and improve it

We do not use marketing or advertising cookies. You can control or disable cookies through your browser settings.

5. How we share information

We do not sell your personal information. We share it only when needed to operate our services or when legally required, including with:

  • Service providers who help us run our business — for example our hosting provider and Google Analytics
  • Payment platforms used on client projects (see Section 6)
  • Authorities or others when required by law, or to protect rights and safety

6. Third-party services & donations

For donation features we build into client websites, payments are processed by trusted third-party platforms — for example Stripe, PayPal, or Donorbox — under their own privacy policies and terms.

Mission Web Agency US is not a payment processor and does not store payment card data. Please review the privacy policy of any payment platform you use.

7. Data retention

We keep personal information only as long as needed to provide our services or as required by law. We do not operate a newsletter mailing list. When information is no longer needed, we take reasonable steps to delete or anonymize it.

8. Data security

We use reasonable technical and organizational safeguards to protect your information, including SSL encryption, a firewall, malware protection, and a content delivery network (CDN). However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your rights and choices

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you
  • Ask us to correct or update it
  • Ask us to delete it
  • Opt out of marketing emails at any time

US state privacy laws — such as California’s CCPA/CPRA — may give you additional rights. To exercise any of these rights, contact us at ask@missionwebagency.us.

10. Children's privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us so we can remove it.

11. Where your information is processed

Mission Web Agency US is based in the United States, and your information is processed in the US only.

12. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we’ll revise the “Last updated” date at the top of this page. We encourage you to review it periodically.

13. Contact us

If you have questions about this policy or how we handle your information, please reach out:

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Your details stay private. We’ll never share them. See our Privacy Policy.